California Child Support Payments: Changes Coming in April!

child support agency changes

Payments to California Child Support Services are changing starting in April 2020! As of Monday, April 20, 2020, California employers should note that all ACH debit and credit card payments for child support will be processed by ExpertPay. (The California State Disbursement Unit will no longer be processing these payments!)

Employer Registration

Employers can currently register with ExpertPay to be ready for the changes. Then, after April 20, 2020, employers will be able to set up recurring payments through ExpertPay. There will be a grace period for registration without a fee until June 15, 2020, so be sure to register early!

Note that employers paying through Electronic Funds Transfer will not be affected by this change. Questions? Visit the California Child Support Services’ Employer FAQ or contact our HR & Compliance department for more information.

Action Items

Depending on how you currently make payments, you may need to take one of three action steps.

  1. If SDP is already sending all child support payments to CASDU electronically – No changes!
  2. Alternatively, if you log on to the CASDU website to process electronic ACH payments – Register for ExpertPay.
  3. Lastly, if you receive paper checks from SDPRegister for ExpertPay as electronic payments through ExpertPay will be required starting April 20, 2020. Or, notify SDP to request we change your Agency Checks into Agency ACH.

What Do You Think?

Have you already registered for ExpertPay? If so, you’re already on the right track! Although switching to an electronic platform should ultimately streamline manual processes, we know these changes can be tricky. If you have any questions, be sure to let us know in the comments below!

For more HR tips and support, be sure to log on to SDP’s HR Support Center. (Free for all clients!) There, you can access our entire library of laws, articles, policies, and trainings on HR topics affecting all states and municipalities. And don’t forget to follow us out on FacebookTwitter, and LinkedIn for even more business tips & tricks!

Photo by Katie E from Pexels

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